Meter reading and billing schedule

Reading your water meter

Water meters are read 4 times a year, once every 13 weeks.

Water bills are mailed the week following your meter reading and should reach you no later than 2 weeks after your meter is read.

Meter reading areas in the Tweed(PDF, 2MB)

Know your water week(PDF, 99KB)

The current water week is also published every week in the Tweed Link.

Accessing your water meter

Council officers, carrying Council identification, will need access to your water meter.

It is the customer's responsibility to make sure their water meter is accessible and clear of rubbish, sand, earth, bushes and insects. Find out more about checking for leaks.

Meter reading schedule

You can check when your meter will be read using the form below. If you don't know your property number use the Property search tool to locate it.