When you set up a direct debit it means you allow Tweed Shire Council to automatically take payments from your bank account or credit card when they are due.
With a direct debit you can relax because you know your rates and water notices will always be paid on time.
You can choose to make direct debit payments, weekly, fortnightly, monthly, quarterly or annually.
To set up a direct debit
Complete the online Payment plan form and choose the direct debt feature.
Complete the direct debit form(PDF, 128KB) (printable)
To update or change your direct debit
Complete the Payment plan form with the new information to update your existing direct debit payments (eg. amount, bank account information or the frequency of payments).
To skip the next scheduled payment
Skip next schedule direct debit payment on an
existing plan (Council requires prior notice of 2 business days to process your request).
This request will only permit you to skip the next scheduled payment. Should you need to skip multiple payments, please call Council.
To cancel your direct debit
Call Council to discuss.
If you have any questions about your direct debit contact us.
Note: Council does not deduct directly from a Centrelink Benefit, only from a financial institution (bank).