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Recovery Dashboard - February 2022 Flood Event

Helping you get to the right information to rebuild and recover.

Claim Australian Government support online: Disaster Recovery Payment - if you need help claiming, call 180 22 66.

For more information about recovery centres or for support following the floods, call Service NSW on 13 77 88, visit the Service NSW website or see below for NSW Government support.

Recovery Centre - Murwillumbah

Where: Canvas and Kettle Room at the Murwillumbah Civic and Cultural Centre
When: Open Tuesday and Thursday only from 9 am - 4 pm

Where possible, come early in the day, as services are often full at end of the day with longer wait times.

Services available - last updated Friday 1 July.

Insurance advice and claims assistance - most major insurers on site
Legal Aid NSW
Mental Health Support
Financial counselling
Service NSW (all services)
Services Australia (Centrelink - see details of new location below)

New Centrelink location

Shop 7, Upper Level Sunnyside Mall
Corner Brisbane and Wollumbin Streets
Murwillumbah NSW 2484

Open: 8:30 am - 4:30 pm, Monday to Friday

Transport NSW is running a free bus service twice a day between Chinderah (picking up at various caravan parks) and Murwillumbah - view route and timetable.

2022 Flood Inquiry submission

In March 2022, the NSW Government commissioned an independent expert inquiry into the preparation for, causes of, response to and recovery from the 2022 catastrophic flood event across the state of NSW.

Read Tweed Shire Council’s submission to the inquiry, which was compiled by Council staff and endorsed by Council at its meeting on 19 May 2022: