Rates and charges
Your rates help to make the Tweed a great place to live, work and play.
Council collects rates to fund local infrastructure and services. See how your rates are spent.
All councils must levy rates each year on all rateable land under the Local Government Act 1993.
Pay your rates now
If you have a question about your rates notice, contact us.
When rates are due Why do I pay rates? Water notices Name change Late or overpaid
When are my rates due?
Council calculates rates each year.
You can choose to pay the full amount in one payment by 31 August, or you can make 4 smaller payments during the year (quarterly).
Payment by instalments – quarterly dates
Notices are mailed out 30 days before payment is due. Go paperless and receive your notices sooner (email is faster than the posties).
- First instalment - payment due 31 August
- Second instalment - payment due 30 November
- Third instalment - payment due 28 February
- Fourth instalment - payment due 31 May
Note: If the due date falls on a weekend or public holiday, the payment is due the next working day.
Why do I have to pay Council rates?
Rates are Council’s main source of income, check out the various ways to pay your rates.
Your rates go towards community services local roads, libraries, sports facilities, parks and gardens. Find out how your rates are spent.
Funds raised by water, sewer and waste charges are spent on those services. See water use and billing.
Read more about postponed and exempt rates.
Rates notice or water notice?
Your rates notice is different to your water notice and includes service charges for your property.
Tweed ratepayers receive a quarterly water and sewerage notice. See water billing and charges for more information.
Changing your name on a rates notice
Names on rate notices are drawn from the property title deed.
Land title records are managed by NSW Land Registry Services. Council is notified if the name on a title deed changes, and our records are updated.
Late payment or overpaid?
If you have an outstanding balance on your rates or water notice, you can request a flexible or extended payment plan. Pay in smaller, regular instalments and receive helpful reminders.
Request a payment plan
If you don’t pay your rates or water notice by the due date, you will have to pay interest (interest increases daily). The interest rate is set by the Division of Local Government.
If you have overpaid your rates, you can transfer the amount onto your water account (and vice versa). If you want to discuss your options please call us on 02 6670 2400.
If there has been an overpayment, duplicate payment or a payment using an incorrect reference number and you want to apply for a refund or credit transfer, note the following before you begin:
- relevant documents may be required with this application, e.g. bank statement, transaction receipt or evidence of over payment
- your request may not be processed if a payment is under investigation or in dispute with your bank
- an administration fee may apply for multiple or repetitive requests.
Refund or credit transfer request – rates, water or sundry debtor account