How to help in the community
Mayoral Flood Appeal 2022
To help our flood affected community please donate to the Together Tweed Mayoral Flood Appeal 2022.
The Appeal seeks to raise much-needed funds to offer affected Tweed communities immediate help, build resilience to future flood events and contribute to addressing significant long-term issues such as housing.
2022 Flood - donation and volunteer information (as at Friday 12 August)
General enquiries 0418 990 267
Volunteers work alongside rural families to help rebuild fences and other structures that have been damaged or destroyed in fires.
Chinderah Donation Hub
Grass carpark fronting the Cudgen Leagues Club grounds
Wommin Bay Road, Kingscliff
Open: Tuesday – Friday 9 am - 2 pm
Closed: Monday, Saturday and Sunday
Only accepting NEW items of furniture, household items and bedding.
Not accepting donations of clothing.
Available for immediate pickup:
- household items
- fresh and non-perishable food
- frozen meals
105 Wollumbin Street, Murwillumbah
Contact: firstname.lastname@example.org or call 0403 488 817
Open: Monday to Friday 9 am – 1 pm (NSW time)
Closed: Saturday and Sunday
Hub 2484 is a community-led flood recovery support hub for flood-affected residents in the 2484 region. Hub 2484 encompasses both the Murwillumbah Volunteer Hub and Donations Hub that formed after the floods in February 2022. They are still currently supporting flood-affected residents to access material and trades support through a variety of funding sources.
1462 Kyogle Road, Uki
Information is available to read on the front of the hall, and to get involved in the recovery effort. To find out more about the Neighbourhood Group contact Mel on 0429 687 687.
Food available from hall kitchen and frozen meals.
- Tasty Tuesday – free hot lunch
- frozen meals
Customers can follow a range of local Facebook pages of people and property needing clean up help:
GIVIT is managing offers of donated goods, services, volunteering and funds, including corporate offers, in response to the widespread flooding across Queensland and New South Wales.
In NSW, GIVIT is working with the NSW Government to ensure donations are managed to support all impacted communities. As a still-developing event, specific areas will be updated when possible.
The GIVIT website captures all donations online, so you can see and give exactly what's needed, when it is needed.
Recovery Dashboard - support and information to rebuild and recover
For a life-threatening situation call 000 immediately.
See our Emergency Dashboard for updates during an emergency.
Tweed flood recovery support phone list(PDF, 216KB)
There are a number of local organisations and charities that support our community in times of hardship and emergency.
During an emergency event a recovery committee may be set up to coordinate local recovery services and provide support to the community.
Council is a member of the Local Recovery Committee, but does not directly manage volunteers or disaster donations.
How to help
When safe to do so, please assist family, friends, neighbours, groups and organisations you are already connected with.
Donating money rather than goods is generally more flexible and provides choice, promoting a self-directed recovery and can more accurately target a need. It also circulates money in affected communities, which stimulates a quicker recovery for the local economy./p>
Consider connecting with local organisations or charities:
Volunteering before an emergency
You can be involved with an emergency through roles such as firefighting, rescue or storm recovery, or through support roles like catering, communications and transport.
If you become a volunteer before an emergency happens, you will be contacting the organisation when they have time to answer your questions, evaluate your request and offer training. During an emergency this may not be possible.
To find out more head to Resilience NSW
Frequently asked questions
What should I do if flood water is rising?
Watch and monitor. If you believe you may become isolated or inundated consider your options before it's too late to leave your property.
Call the SES on 132 500 for assistance. If it is life threatening dial 000 immediately.
How do I report fallen trees or branches during a storm?
A tree (or part of) has fallen across powerlines. Who should I call?
Contact Essential Energy on 13 20 80.
A tree (or part of) has fallen on my property. Who should I call?
Contact the State Emergency Service (SES) on 132 500.
A tree (or part of) has fallen on the road. How can I report it?
Call Council on 02 6670 2400 with location and size of tree, and whether it's blocking road access.
You can also report a non-urgent problem