Fees and payments
Council collects fees to help us deliver services and infrastructure.
Read more about rates and charges.
Fees and charges
Search fees and charges online
Download 2025-26 fees and charges(PDF, 5MB)
Payments
ePayment and Property Services portal – unavailable from 4 pm Thursday 10 July to Monday 14 July
Online eProperty Section 603 certificates will not be issued until the 2025–26 rate levies have been calculated, with further work to be completed until Thursday 17 July. Please refrain from lodging applications between Tuesday 1 July and Friday 18 July.
Our Customer Service staff at Murwillumbah and Tweed Heads are available during business hours to process payments and support application lodgements and enquiries. Visit us or call 02 6670 2400.
There are many ways to pay, choose what works best for you.
Payment options include our online portal ePayment and Property Services, where you can pay your rates, water notices, sundry debtor notices and application invoices.
Payment plan
We understand it can sometimes be difficult to pay household bills.
If you can't make a payment on your rates, water or sundry debtor notice, please complete the online payment plan form before the due date so we can set up a payment plan that suits you.
If you miss a payment and we have not heard from you, our automatic debt recovery process will begin.
If you need to amend your payment plan, you can do this any time by completing a new payment plan form.
Read more about payment plans and the terms of agreement