Animal Management Facility
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Animal Management Facility
The new, purpose-built, Council-owned Animal Management Facility is located at 175 Quarry Road, South Murwillumbah. It’s home to Council’s Rangers and our rehoming partner, Friends of the Pound.
Council Rangers
Rangers help keep people, animals and places safe. Ranger services are by appointment only. They:
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Educate the community and enforce rules
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Care for lost, stray and impounded animals
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Work with Friends of the Pound to rehome animals
Friends of the Pound
Our rehoming partner provides care and support for animals in need. They:
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Look after surrendered and homeless pets
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Provide foster care
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Support adoptions and guide new pet owners
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Contact them directly to adopt an animal
Visiting the Animal Management Facility
To view animals available for adoption or find out how you can help, visit Friends of the Pound’s website or Facebook page.
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To report or enquire about a lost pet, please follow the steps below.
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Ranger services are by appointment only – please call 02 6670 2774.
Collecting your pet
Pet owners wishing to collect their impounded animals must:
- Check we have your pet – view impounded animals or call Council on 02 6670 2400.
- Pay any impounding fees and arrange an appointment time to collect your animal – contact Council.
Roaming animals
To report a roaming animal, call us on 02 6670 2400.
All dog and cat owners are reminded to register and microchip your pets, so your pet can be easily returned if it is lost or stolen.
Animals available for rehoming
To see the full list of animals available for rehoming please see our rehoming partner, Friends of the Pound.
The following animals are available for rehoming directly from Council:
Cats
No cats are currently available for rehoming.
Dogs
No dogs are currently available for rehoming.
Other animals
None currently avaialble for rehoming.
For more information call our Customer Service team on 02 6670 2400.
Frequently asked questions
Who are Friends of the Pound?
Friends of the Pound is a not-for-profit organisation who rehome animals from members of the community and Council’s Animal Management Facility. They operate independently from Council but are a long-standing co-operative partner.
For further information about Friends of the Pound including animals available for re-homing or to enquire about providing assistance, please visit their website or Facebook page.
Information about Pounds and Council's obligations
New South Wales councils are required to establish an approved place for holding animals for the purposes of the Companion Animals Act. That approved place can either be a Council-owned facility, or a facility operated by an approved organisation. Council operates its own Animal Management Facility to satisfy these legislative obligations, with general rehoming services operated by Friends of the Pound as Council’s co-operative partner.
Friends of the Pound operate their primary animal care and re-homing operations from a Council constructed and owned facility next door to Council's Ranger Services at 92–102 Lundberg Drive, South Murwillumbah.
For further information about Friends of the Pound including animals available for re-homing or to enquire about providing assistance, please visit their website or Facebook page.
Council Rangers impound animals for a variety of reasons, including those with existing owners that stray or are lost, those involved in serious attacks, and feral animals. The majority of animals are returned to their owners.
Identification (microchipping) and registration make the return of a lost pet to their owner simpler and more likely. Those animals for whom an owner is unable to be located are held for legislated periods before being made available for re-homing via either Friends of the Pound or other animal rescue organisations. A small number of animals may regrettably need to be euthanised either on the advice of an independent veterinary practitioner or where Council is legally prohibited from offering an animal for sale or re-homing, such as a dog which has been involved in a serious attack and declared to be a dangerous dog.
For information on Council’s record in rehoming impounded animals see Euthanasia and rehoming rates.