Service problems and interruptions
We work around the clock supplying high quality, affordable and reliable water and wastewater services from catchment to tap and tap to ocean.
Current interruptions
Your water or wastewater may need to be turned off when we carry out repairs or upgrades. Turning off your supply helps to protect the plumbing on your property.
Date
-
Friday 2 May 2025 (8:00 AM)
to Tuesday 13 May 2025 (4:30 PM)
Description
Areas of Salt, Seaside City and Casuarina may experience changes in water pressure due to watermains upgrade works being done in the area from Friday 2 May 2025 - Tuesday 13 May 2025
Streets affected
Areas of Salt, Seaside City and Casuarina
Notice sent
Not Applicable
Contact
Call Kieran Griffiths on 0412 080 419
Water after works are completed
Trapped air bubbles can make your water look milky after works have been carried out.
Turn on one or 2 inside taps for around 1 minute to flush the line.
A glass of water should turn clear if left for 1-2 minutes. If it doesn't contact us.
Emergency repairs
For emergency repairs such as a burst or a leak, we cannot provide advance warning that the water will be turned off.
If this happens we work as fast as we can to get the water back on.
Planned interruptions
For planned interruptions we notify you before switching off services.
Works may sometimes take longer than expected. If your water supply is not back on by the time in your notice of works, talk to the on-site council workers or contact us for an update.
