Service problems and interruptions
View current works
Your water or wastewater may need to be turned off when we carry out repairs or upgrades.
Turning off your supply helps to protect the plumbing on your property.
For planned interruptions we notify you before switching off services.
Works may sometimes take longer than expected. If your water supply is not back on by the time in your notice of works, talk to the on-site council workers or contact us for an update.
For emergency repairs such as a burst or a leak, we cannot provide advance warning that the water will be turned off.
If this happens we work as fast as we can to get the water back on.
Water after works are completed
Trapped air bubbles can make your water look milky after works have been carried out.
Turn on one or 2 inside taps for around 1 minute to flush the line.
A glass of water should turn clear if left for 1-2 minutes. If it doesn't contact us.
Current service interruptions and alerts