Service problems and interruptions

Water main repair

View current works

Your water or wastewater may need to be turned off when we carry out repairs or upgrades.

Turning off your supply helps to protect the plumbing on your property.

Planned interruptions

For planned interruptions we notify you before switching off services.

Works may sometimes take longer than expected. If your water supply is not back on by the time in your notice of works, talk to the on-site council workers or contact us for an update.

Clear water running from a tap into a glassEmergency repairs

For emergency repairs such as a burst or a leak, we cannot provide advance warning that the water will be turned off.

If this happens we work as fast as we can to get the water back on.

Water after works are completed

Trapped air bubbles can make your water look milky after works have been carried out.

Turn on one or 2 inside taps for around 1 minute to flush the line.

A glass of water should turn clear if left for 1-2 minutes. If it doesn't contact us.

Current service interruptions and alerts


  • Tuesday 1 February 2022 from 9:00 AM to 3:00 PM


Upgrading Water Mains

Streets affected

Tweed Coast Rd from Round Mountain Rd to Bridge, Creek & Peninsula Sts

Additional information

You may wish to store water in preparation for theinterruption.When your water returns, it may be discoloured. Thisis due to sediment. Please run the tap until your waterruns clear.Milky water is caused by small air bubbles. Do not bealarmed, this is not harmful and will settle after a shortperiod.

Notice sent



Call Dale Hickey on 0420 962 408