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Contact Us


Report a Problem	For non-urgent and general requests, please use the Report a Problem web form. Tweed Shire Council only accepts customer service requests through our Customer Contact Centre and established Report a Problem website and smartphone app. Any customer requests received via third parties are treated as anonymous, which means we cannot contact the customer or provide an update on the request.

We're Open	In Person	8.30am to 4.15pm Monday to Friday
	Via Phone	8.30am to 4.30pm Monday to Friday
	Closed Weekends and Public Holidays

Call Us	(02) 6670 2400 or 1300 292 872 Visit the National Relay Service (external link) website

After Hours	1800 818 326 (Council Emergencies only)

Email	tsc@tweed.nsw.gov.au

Web	www.tweed.nsw.gov.au (external link)

Social Media

Visit Us	Murwillumbah Administration Office Civic and Cultural Centre 10-14 Tumbulgum Road Murwillumbah NSW 2484 View in Google Maps (external link)

	Tweed Heads Administration Office Civic and Cultural Centre Cnr Brett Street and Wharf Street Tweed Heads NSW 2485 View in Google Maps (external link) Various parking options available at both locations. Please check signage.

Post	Tweed Shire Council PO Box 816 Murwillumbah NSW 2484

Fax	(02) 6670 2429

ABN	90 178 732 496

Our Commitment	Service Experience Standards (1.77mB PDF)

Feedback	Provide Feedback or send us a Compliment

Complaints	Formal Complaints Policy

I Want To	Pay a Bill Change my Postal Address Get Council's Smartphone App Check the status of a Sportsfield Find out my Bin Collection Day Register my Cat / Dog. Check the Status of a DA. Book a Building Inspection Visit Tweed's Aquatic Centres Apply for a Job Subscribe to Council News Do Business in the Tweed Book an Educational Tour / Guest Speaker Enrol to Vote (external link)

Last Updated: 19 August 2019