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Report a Problem Report a ProblemFor non-urgent and general requests,
please use the Report a Problem web form.
Tweed Shire Council only accepts customer service requests through our Customer Contact Centre and established Report a Problem website and smartphone app.
Any customer requests received via third parties are treated as anonymous, which means we cannot contact the customer or provide an update on the request.
Clock and Calendar Icon We're OpenIn Person8.30am to 4.15pm Monday to Friday
Via Phone8.30am to 4.30pm Monday to Friday
Closed Weekends and Public Holidays
Phone Icon Call Us(02) 6670 2400 or 1300 292 872
Visit the National Relay Service (external link) website
After Hours1800 818 326 (Council Emergencies only)
Email Icon Emailtsc@tweed.nsw.gov.au
Website Icon Webwww.tweed.nsw.gov.au (external link)
People Icon Social Media
Location Icon Visit UsMurwillumbah Administration Office
Civic and Cultural Centre
10-14 Tumbulgum Road
Murwillumbah NSW 2484
View in Google Maps (external link)
Tweed Heads Administration Office
Civic and Cultural Centre
Cnr Brett Street and Wharf Street
Tweed Heads NSW 2485
View in Google Maps (external link)

Various parking options available at both locations. Please check signage.
Post Icon PostTweed Shire Council
PO Box 816
Murwillumbah NSW 2484
Fax Icon Fax(02) 6670 2429
ABN Icon ABN90 178 732 496
Handshake Our CommitmentService Experience Standards (1.77mB PDF)
Compliments and Feedback Icon FeedbackProvide Feedback or send us a Compliment
Complaints ComplaintsFormal Complaints Policy
Online Tools Icon I Want To

Pay a Bill

Change my Postal Address

Get Council's Smartphone App

Check the status of a Sportsfield

Find out my Bin Collection Day

Register my Cat / Dog.

Check the Status of a DA.

Book a Building Inspection

Visit Tweed's Aquatic Centres

Apply for a Job

Subscribe to Council News

Do Business in the Tweed

Book an Educational Tour / Guest Speaker

Enrol to Vote (external link)

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