Housing and homelessness

Statistics Vulnerable groups Policy and strategic work Committees, networks and groups Local support

Council is taking proactive measures to address the escalating homelessness crisis, which has been exacerbated by the local housing shortage—both of which are significant social challenges across the Tweed.

The management of these issues is complex, as council must balance the needs and expectations of the entire community, fulfill regulatory obligations, and respect the rights of individuals.

Homelessness statistics

Accurately measuring homelessness in Tweed Shire is challenging due to its transient nature. The following statistics are based on the 2021 Australian Bureau of Statistics Census:

529 people in Tweed Shire identified as experiencing homelessness on Census night, up from 444 in 2016 and 308 in 2011.

This includes:

37% living in improvised dwellings, tents, or sleeping out
12% in supported accommodation for the homeless
24% staying temporarily with other households
4% living in boarding houses
6% in other temporary lodgings.

An additional 304 people were identified as living in other marginal housing on the night of the 2021 Census, including crowded dwellings, improvised dwellings, and those marginally housed in caravan parks.

According to the annual Department of Communities and Justice, NSW Statewide Street Count, in 2024 Tweed Shire experienced the 3rd largest increase in the number of people rough sleeping among NSW Local Government Areas.

Vulnerable groups

Certain groups are particularly vulnerable to the risk of homelessness, including:

young people
women and children escaping domestic and family violence
older individuals, especially women over 55
Aboriginal and Torres Strait Islander peoples
people with mental health issues.

Homelessness has profound and lasting impacts on individuals and families. It is associated with poor health, higher rates of mental illness, and future employment challenges, as well as increased use of health, justice, and welfare services.

For some, homelessness is a one-time, short-term event. For others, it is a recurring issue, with periods of housing instability (NSW Government 2018).

Council has invested in a number of activities to better understand the issues, needs, collaborators and potential solutions.

Policy and strategic work

A variety of policies and strategic documents guide engagement and planning for homeless individuals across Tweed Shire. These include the Community Profile, Census data, Issues Papers, Policies, and the Community Strategic Plan.

Homelessness policy

Tweed Shire Council was one of the first local governments in NSW to adopt a Homelessness Policy (2015). In collaboration with the housing and homelessness sector and other levels of government, the Council is dedicated to a cooperative approach to changing the trajectory for those experiencing or at risk of homelessness. The Council’s homelessness policy includes the following strategies to prevent and reduce homelessness:

Education and advocacy
Facilitation and coordination
Council services and compliance
Land-use planning
Monitoring and research

Our current Homelessness Policy homelessness policy(PDF, 233KB) was adopted on 12 December 2018.

Also refer to Council’s Homelessness Policy – Review homelessness policy review and the Tweed Shire Homelessness Issues Paper, Final Report 2013 Homelessness issues paper(PDF, 1MB)

Common Ground Business Case

Council have worked with consultants to develop the report ‘A Common Ground Housing First Solution for the Tweed Shire’ (September 2024). The business case has the following objectives:

Establish the need for homelessness accommodation and support services interventions in Tweed LGA
Establish the suitability and appropriateness of a Common Ground Housing First Solution
Demonstrate the value for money and effectiveness of Common Ground Housing First as part of a suite of solutions for Tweed LGA.

Affordable Housing Strategy

Council has developed a Tweed Shire Affordable Housing Strategy(PDF, 4MB) in response to unprecedented pressures on housing affordability and accessibility to affordable rental housing.

The Strategy is being developed alongside the Tweed Growth Management and Housing Strategy, which looks at how the region can accommodate population growth and employment opportunities for the Tweed to 2041.

A Common Ground housing facility for the Tweed

Common Ground on a page (PDF)(PDF, 593KB)

Council has undertaken comprehensive research and analysis into tackling the Tweed's growing homelessness crisis. Part of this work has included the commissioning of an extensive business case into the Common Ground Model for housing.

What is the Common Ground model for housing? The Common Ground model draws on Housing First principles, accommodating people experiencing chronic homelessness and low-income households in an inclusive setting with integrated, wrap around services.

Council’s business case highlights this model as one that offers the most social and economic value for the Tweed.

With NSW and Federal government investment and support this model can be actualised as a vital solution for the Tweed.

Sector support for a Common Ground facility

Council has worked in close collaboration with local support services, government agencies, peak bodies and regional networks - which play a crucial role in the development and success of long-term solutions.

Already, 15 local organisations have joined Council's request for support from NSW and Federal Governments to make this model a reality for the Tweed.

This includes:

NSW Police
Homelessness NSW
St Vincent de Paul Society
Anglicare North Coast
Murwillumbah Community Centre
Common Ground Queensland
Social Futures
Momentum Collective
Tweed Business Chamber of Commerce
Byron Shire Council
Vibe Church
Northern Rivers Housing
the End Street Sleeping Collaboration
The Family Centre
Shelter NSW

Sector support logos - Homelessness NSW, St Vincent de Paul Society, The Family Centre, Murwillumbah Community Centre, Anglicare North Coast, NSW Police Force, Byron Shire Council, Vibe Church, Common Ground Queensland, Social Futures, Shelter NSW, Momentum Collective, Tweed Chamber of Commerce and Industry Inc., Northern Rivers Housing, End Street Sleeping Collaboration

Committees, interagency, networks and working groups

Tweed Shire Housing and Homelessness support and food distribution services brochure

Local services brochure (PDF)(PDF, 152KB)

Tweed Shire Housing and Homelessness Network

Council provides Secretariat support to the Tweed Shire Housing and Homelessness Network which aims to build an innovative and integrated housing and homeless service system.

The aim of this important network is to maximise opportunities that address homelessness and housing needs at all levels, including government, service providers, community and those most at risk.

The network meets from 9:30 am to 11:30 am on the first Thursday of every month at The Family Centre, Tweed Heads - new members are welcome.

The Northern Rivers Zero Project

The Northern Rivers Zero Project aims to eliminate rough sleeping across the Northern Rivers by 2034. The project involves 7 local government areas covering Tweed Shire, Byron Shire, Ballina, Kyogle, Richmond, Lismore and Clarence Valley.

The projects main functions are:

Shift and allocate the provision of resources
Be action-oriented and make decisions that respond to changing circumstances
Agree changes in common practices to improve outcomes for people sleeping rough
Developing pathways for the collection of system change recommendations, and for their implementation and evaluation.

The Tweed Zero Project

The Tweed Zero Project is the local arm of the Northern Rivers Zero Project and aims to support people within the Tweed Shire.

A tool used as part of the Tweed Zero Project is the "Tweed by-name list", a real-time, dynamic list used by local community organisations to identify and keep track of individuals experiencing homelessness. The idea is that to combat homelessness you must first know who is experiencing it and understand what supports they need to find suitable housing.

This person centred approach allows service providers to identify who is experiencing rough sleeping, understand their specific needs, and ensure that support services are effectively coordinated for the individual.

Council supported events and activities

Youth Homelessness Matters Day

Youth Homelessness Matters Day is held annually in April during NSW National Youth Week. It aims to raise public awareness about youth homelessness and celebrate the resilience of young people who are at risk of, or those experiencing homelessness in Australia.

Anti-Poverty Week

Anti-Poverty Week is held in October each year and supports the Australian community to have an increased understanding of poverty and to act collectively to end it.