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Email Link   On Call Household Clean Up

Households with a domestic red wheelie bin collection service qualify for two (2) collections (per financial year) of larger items.

Step 1. Phone or book online

Households who receive a red wheelie bin collection service will have access to two On Call Household Clean Up collections per financial year (both collections can be used at once if eligible and notified at booking). Do not place items on your nature strip without booking as this will be deemed illegal dumping.

Collection conditions

Alternative disposal options

Call us on (02) 6670 2400  or   book online

Step 2. Note the collection date on your calendar

Do not place items out earlier as this may encourage others to illegally dump items on your pile, making it non-compliant.

Step 3. Place items out one day before

You can have up to 2 cubic metres of materials collected twice a year (both collections can be used at once if eligible and notified at booking). Only place items out 1 day before your booked collection date. Items that need to be degassed will be tagged and picked up separately (ie fridges). Excess rubbish will not be collected and removal will be the responsibility of the householder.

Preparing for pick up

Accepted - items that are worn, damaged and/or unsellable

Not accepted

On-call household cleanup waste items - Maximum 2 cubic metres

Op Shops and Services

Op Shops

Metal

Frequently Asked Questions

How will the On-Call Household Clean Up Collection Service prevent illegal dumping?

I live in a Caravan Park or Mobile Home Village, do we get the Household Cleanup Collection?

Once I’ve booked the On-Call Household Clean Up Collection Service, will I receive a reminder when my items are due to be collected?

When should I get my waste out for my on call household clean up collection?

How will the On-Call Household Clean Up Collection Service reduce the amount of waste going to landfill? How will it increase levels of recycling?

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