Skip to Display Options Skip to Main Content
Coronavirus (COVID-19): Get the facts from the NSW Government. View Council's response to COVID-19 and the impact to services and facilities.
Aboriginal Acknowledgement A -  |  A +
Skip Navigation Links Home : : Our Community : : Emergency Management : : Planning for an Emergency

Email Link   Planning for an Emergency

If an emergency occurred tomorrow, would you be prepared?

The information on this page has been provided as a starting point for individuals, families and businesses to prepare for an emergency event to ensure their safety and mitigate potential damages and loss of property.

For further information, also reference the Australian Government's Preparing for the Unexpected (7.8mB PDF) guide.

For individuals and families


Checklist for emergency kit


Other resources

For businesses

Business Continuity Plan - Flow Chart

For high risk businesses, such as caravan parks and aged care facilities, Council runs tailored programs to develop an evacuation plan and warden system. For details, contact Council's Local Emergency Management Officer on 02 6670 2400.

Generic Caravan Park Evacuation Plan

The fillable Emergency and Evacuation Plan (932kB PDF) has been developed to provide a basic structure and set of procedures for emergency management that is clearly outlined and functional. The Plan details the emergency contact details, triggers and actions for high risks, and the equipment and procedures in place to deal with foreseeable emergency events. It has been created as a guideline to assist in the development of a functional document with the intention of continuing development to improve resilience and communication between emergency services and park owners in times of need.

It is highly recommended each park contact both Tweed Shire Council and NSW SES, once the document is complete, for further discussion and assistance.

Other considerations for all businesses


  • Do you know your employee’s entitlements during an emergency event?
  • Are your staff members aware of emergency procedures within your workplace?
  • Can your business continue to function if isolated during an emergency event?
  • Will your staff be able to play an active role in your business during an emergency?
  • If the emergency happens after hours can you and your staff work remotely?


  • Is your equipment and resources safe during an emergency event?
  • Can you access your essential equipment in the case of an emergency?
  • How will the loss of telephone and internet services affect your business?
  • Can your business function without power for extended periods?
  • Can your business operate without sewage facilities?

Information storage and retrieval

  • Is your business data regularly backed up?
  • Is your backed up business data only stored on site?
  • Do you have remote access to your business data?
  • What data and information does your business need during an emergency event?
  • How much time and effort will be required to retrieve lost information?


  • Do you have an Emergency Plan?
  • Have you considered evacuation routes for your business and home?
  • Will your business property be accessible during an emergency?
  • Can you safely store you business equipment during an emergency period?
  • Do you know the emergency event history of your business property?
  • What are the current emergency risks to your business property?
  • Have you discussed a continuity plan with other businesses in your area?


  • Have you discussed emergency events with your insurer?
  • Are you covered for a range of emergency situations specific to your property and business?
  • What support is available to your business during and after an emergency event?


  • Can you still service your clients during an emergency situation?
  • Will your reputation be compromised if you cannot service your clients during an emergency event?
  • Are your clients also affected by emergency events?
  • If your business cannot operate, will your customers wait for your business to become functional, or will they go elsewhere?
Last Updated: