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Email Link   Private Water Suppliers

Throughout Tweed Shire there are facilities, such as caravan parks, school camps and tourist attractions that rely on private water supplies. The sources of these supplies can include groundwater, surface water and rainwater.

Operators of businesses or facilities that provide drinking water have a responsibility to ensure that the water is safe to use. The risks of illness from a private water supply can be greatly reduced by obtaining water from a good quality source and regularly maintaining and monitoring the water supply system.

The Private Water Supply Guidelines (external link) produced by NSW Health aim to assist operators of facilities that rely on private water supplies to comply with the requirements of the Australian Drinking Water Guidelines 2011 (external link). The Guidelines provide detail on managing private water supplies using the risk management approach by providing information on:

  • responsibilities and requirements;
  • water quality;
  • understanding and protecting your water;
  • water treatment;
  • monitoring and checking; and
  • public warnings.
If you are responsible for a business or facility that supplies people with drinking water from a private supply, Tweed Shire Council or The North Coast Public Health Unit may require you to:
  • undergo inspection for compliance with the Australian Drinking Water Guidelines;
  • provide a copy of your Quality Assurance Program;
  • provide access to records;
  • provide access to laboratory reports on the quality of drinking water supplied.
Tweed Shire Council maintains a register of private water supply operators.

The responsibility to provide safe drinking water rests with each water supplier. This responsibility includes implementing the quality assurance program and keeping it up to date.

New requirements for suppliers of drinking water

The Public Health Act 2010 (external link) and the Public Health Regulation 2012 (external link) now requires drinking water suppliers such as water utilities, private water suppliers, and water carters to develop and adhere to a Quality Assurance Program (QAP) and provide a copy of the program to their local Public Health Unit.

To assist in developing your own QAP, NSW Health has created QAP templates (external link) which are available at NSW Health (external link) or by contacting the North Coast Public Health Unit on 1300 066 055.

Further information

Drinking Water Suppliers - NSW Health (external link)
NSW Guidelines for Water Carters (external link)

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