Emergency Dashboard wins LG Professionals Excellence Award

Accurate and timely information at forefront of Council's emergency response

Thursday 23 July, 2020

Tweed's one-stop shop for emergency information has been named winner of the 'Special Project Initiative' category in the Local Government Professionals Awards (for councils with populations of less than 100,000).

The awards celebrate outstanding achievements and recognise the excellent work being undertaken by NSW councils. There were a record 182 award nominations across all categories this year.

In announcing the awards, Business Development Executive of Xetta Sue Calder said the Emergency Dashboard demonstrated Tweed Shire Council's understanding of how to communicate with its local community.

The Tweed Emergency Dashboard was launched in December 2018 in response to the major flood that hit the Tweed in March 2017. A specific COVID-19 Dashboard was established at the start of the current pandemic and is proving to be a critical resource for the community in staying up to date with emergency information as the COVID-19 situation unfolds.

Last week's win is the second major award for the Emergency Dashboard, which took out an RH Dougherty Award for Reporting to your Community in August 2019.

Mayor of Tweed Cr Katie Milne said she was thrilled with the award that recognised the dedication and hard work of Council in serving and protecting its community. 

"Our whole Council is highly focused on providing the best possible information and advice to the community, especially in their times of greatest need," Cr Milne said.

"Thousands of residents and businesses have accessed the emergency dashboard.

"I am so pleased that our staff have been recognised in this way as they literally work day and night for weeks on end during times of crisis to keep our community safe."

The dashboard provides real-time emergency information for Tweed residents, businesses and visitors that can be accessed on any computer or device with an internet connection at any time of day, seven days a week. 

It includes the current status for weather warnings, road closures, power outages, water and sewer interruptions and Council services and facilities, along with links to many other useful resources to help with planning for an emergency and what to do afterwards. 

The COVID-19 Dashboard includes links to Australian and NSW Government advice, information about COVID-19 impacts on Council services and links to local information such as the border closure issue.

Given our recent history of disasters, the next emergency or natural disaster in the Tweed is not a matter of if, but when. 

The Emergency Dashboard enables the Tweed to be a disaster ready community with 24/7 access to mobile friendly real-time information.

To view the Emergency Dashboard, go to https://emergency.tweed.nsw.gov.au/ 
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