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How is my land valuation determined?

The NSW Valuation of Land Act requires the NSW Land and Property Information (formerly known as the Valuer General) to advise Council of property valuations every three years. Current property values are based as of July 2017, the next valuation will be in 2020.

The NSW Land and Property Information determines the value of unimproved land by investigating the sale prices of similar parcels of land taking into account the land’s location, most valuable use, topography and land features, nearby development and infrastructure, or constraints such as zoning and heritage restrictions.

Customer who have questions or concerns about their land value or the valuation system should contact the Valuations Customer Service Team at or call 1800 110 038.

To find out more about land tax, visit (external link) or call toll free on 1300 139 816.

Land values and rates calculation

Appeals against land valuations

Any objections or appeals regarding the valuation of the land value must be directed to the Valuer General's Office at (external link) or 1800 110 038 for a review kit that will help with lodgment of objections. Whether or not an objection is pending, the rates levied must be paid by the due date indicated on the front of your Rate Notice.

Land exempt from rates

Certain land is exempt from rating (referred to as Non-Rateable Land). In order to be eligible for exemption from rating (Non-Rateable Land) your parcel of land must be one of the following categories, as stipulated in the Local Government Act, 1993. They include:

  • churches
  • Ministers' residences
  • schools
  • public Land
  • hospitals
  • land owned and used by public charities and certain other land as provided in the provisions of the Section 555 of the Local Government Act, 1993.
You may apply to have your property exempt from rating, or appeal Council's decision, in the Land and Environment Court.

Further information regarding non-rateable land may be obtained from Council on (02) 6670 2400 or 1300 292 872.

Frequently Asked Questions

Will Council get more rates when the valuations rise?
It is not an uncommon perception in the community that when valuations rise Council suddenly gets more rate income.
The reality is because of rate pegging legislation in New South Wales, Councils collect a similar amount of rates in total they collected in the previous year [plus whatever the State Government allows for inflation and the number of new properties) irrespective of how much valuations may go up. Rate pegging applies to the total income collected, not individual rate assessments.
Can Council change the name on my rates notice?
Tweed Shire Council cannot change the names that appear on rates notices. This information is drawn from the property title deed.  NSW Land Registry Services (external link)  are the governing body who are able to make those changes.  Please click on the link above or phone 1300 052 637 to make the request.  Once NSW Land Registry Services have changed the name on the title deed, they will notify Council so that Council records can be updated.
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