Your water or wastewater may need to be turned off when we carry out repairs or upgrade our infrastructure. Turning off your supply helps to protect the plumbing on your property.
For planned interruptions we will notify you before switching off services.
For emergency repairs such as a burst or a leak, we cannot provide advance warning that the water will be turned off. If this happens we will work as fast as we can to get the water back on.
Planned and emergency works may take longer than expected. If your water supply is not restored by the time set out on your notice of works, you can talk to the on-site council workers or contact us for an update.
Water after works are completed
Trapped air bubbles can make your water look milky after works have been carried out.
Turn on one or two inside taps for around 1 minute to flush the line.
A glass of water should turn clear if left for 1-2 mins. If there is no improvement contact us.
Current service interruptions and alerts