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Email Link   Dial Before You Dig

Tweed Shire Council is a member of the Dial Before You Dig (DBYD) service. This service is a free referral service for the public, which should be used by anyone undertaking works that may impact on underground assets, such as earthmoving, excavations, building, blasting and other activities.

DBYD provides location information for Council’s water, sewerage, stormwater or communications services. It is designed to prevent damage and disruption to vast underground pipe and cable networks.

Requesting DBYD information is easy. Simply register and lodge your enquiry by:

  • Calling the DBYD call centre on 1100
  • Visiting the DBYD website at; or
  • Downloading the DBYD application "1100 mobile"

You will need to provide an accurate location for your enquiry.

Within minutes of submitting the DBYD enquiry, you will receive a reply from Council containing all the relevant Council asset information. Please note that any maps provided by the DBYD service include a disclaimer. If you require more detailed information or to arrange a meeting on-site, please contact Council.

Damaging Council's underground infrastructure is an offence, whereby the offender will be held liable for the costs associated with repairs. In some cases, Council may order the person to carry out such repairs. Failing to use the DBYD service and/or failing to obtain on-site service locations when required is a failure to exercise a duty of care.

Please note the DBYD service is not for use in property conveyancing.

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