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Coronavirus (COVID-19): Get the facts from the NSW Government. View Council's response to COVID-19 and the impact to services and facilities.
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Email Link   Council response to coronavirus (COVID-19)

Tweed Shire Council is not the authority on public health issues. For information about COVID-19 visit:

Hand washing is important

Council's COVID-19 care package

To help Tweed residents and businesses Council has launched a COVID-19 Care Package offering more than $600,000 in support to take care of Tweed.

The following COVID-19 Care Package measures were adopted at the Council Meeting on 2 April 2020.

Airfield lease
Cattle sale yards
Council car park Murwillumbah
Council facility and equipment booking and license fees
Development application fees
Outdoor dining
Rate instalments for residents and businesses
Sports clubs and not-for-profits
Tweed Marina
Visitor Information Centres

Queensland border restrictions

To slow the spread of COVID-19, the Queensland Government is restricting entry to Queensland from 1:01am (NSW time) on Thursday 26 March 2020.

  • Travel should be minimised as much as possible.
  • The movement of essential goods and services will continue.

For more information visit the Queensland Government's website.

Council services during COVID-19

Council's essential services continue as usual. Your rubbish will be collected as usual and our water supply and wastewater systems are being monitored and maintained.

Council face-to-face customer service counters at Murwillumbah and Tweed Heads are temporarily closed until further notice.

During this time please contact us by:

You can also report a non urgent problem online.

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Latest Council updates

Follow us on Facebook, read our latest media releases and subscribe to our range of emails to stay updated.

For the current status of all Council services and facilities visit the Emergency Dashboard.

Temporary closure of Council facilities

The following facilities are closed to the public until further notice:

Beaches and lifeguards
Beach carparks and boat ramps
Bookings for parks or beaches (weddings and events)
Cafés
Community centres
Cemetery services
Council elections postponed
Customer service counters
Libraries
Playgrounds, skate parks, barbecues and public exercise equipment
Tweed Holiday Parks
Tweed Laboratory Centre
Tweed Markets
Visitor Information Centres

Events and public gatherings

Tweed Shire Council will not be hosting any public events or gatherings meetings until further notice as per advice from the Australian Government. This includes any face-to-face community engagement activities (but we are still available online), school or community group tours or public meetings. Any events we have postponed or cancelled will not be rescheduled until at least after October 2020, on review of further advice from the Australian Government.

For the latest about restrictions on public gathering visit the Australian Government website or the NSW Health website.

The legislation that explains the new requirements is covered in the Public Health (COVID-19 Restrictions on Gathering and Movement) Order 2020.

This includes new rules and advice on:

  • Staying at home
  • Rules for gatherings, public places and businesses
Resources (printable and digital) for events and business

Australian Government Printable and Digital Resources
NSW Health Printable and Digital Resources

Assistance for Tweed businesses affected by COVID-19

The Australian Government has announced a $18.9 billion economic plan in response to coronavirus COVID-19. The focus is providing cash flow and keeping people in jobs.

Public health

Council is taking a highly precautionary response in our approach to care for the safety of our employees and community members.

Call the Australian Government’s National Coronavirus Helpline on 1800 020 080 or 1800 022 222 to speak to a registered nurse about health concerns.

If you require translating or interpreting services, call 131 450.

Videos and resources

Fact sheets, posters, videos and translated resources are available to help us learn how to stay safe.

Where can I find out more about coronavirus?
What should I do to help prevent infection?
Do I need to buy bottled water?
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