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Email Link   Residential Rebates - Showers and Tapware

Did you know

A family of four could save up to $100 a year if they install a three-star water-efficient showerhead in the bathroom?


What's more, Council will pay them up to $100 (or a maximum 50 per cent) in a rebate on the cost to purchase and install approved water-saving devices, such as showerheads.

The rebate's available to owner-occupiers, landlords or tenants. But, of course, if you are a tenant you will need to get the landlord's permission to install the water-saving devices.

How to apply for the rebate and eligible products

Council uses the Australian Government’s Water Efficiency Labelling and Standards Scheme (WELS) to determine which products are covered under the Residential Water Saving Rebate.

Residents can apply for a rebate on a combination of eligible devices but there is a limit on how many of each device.




Note: The rebate does not apply to flow restrictors as they can be removed too easily.

Terms and Conditions

The property where the water-saving devices are installed must be an existing residential property connected to the town water supply. The rebate does not cover installations in new dwellings, new developments or major renovations subject to the NSW Government’s BASIX requirements.

The following people can apply:

  • home-owners

  • tenants (the application form will need to be signed by the home owner or managing agent as the landlord's permission is required because installing products and devices as part of this offer involves changing internal plumbing fittings inside the home)

  • authorised managing agents.

Only one rebate application is allowed per household/residential dwelling/water account.

Eligible products must be installed by a licensed plumber to ensure they perform as expected.

Customers must agree to allow Tweed Shire Council to audit the premises to verify that the new water-saving products have been installed satisfactorily.

Customers must agree to refund the rebate if they remove, return or exchange any of the water-saving products within 12 months.

Frequently Asked Questions

Can I get a refund when I install a dual flush toilet?
All Council and State/Federal government rebates on Dual Flush Toilets have ceased.  Council had offered a rebate for Dual Flush Toilets in 2012, and over 2500 toilets in 1623 homes were replaced in the shire.
The rebate offer may be repeated in the future, all rebates are promoted on Council's  website and in the Tweed Link.
How much water can I save?
An old, unrated shower can use 15 to 20 litres of water per minute or even more. The 3-star WELS rated shower eligible for the rebate only uses 7.5 to 9 litres of water per minute. This means that you can reduce your shower water use by 50 to 60 per cent. For the average household, just replacing the shower will mean a saving of around 15,000 litres of water each year. 
4-star WELS rated spouts, mixers, aerators and flow controllers can halve the amount of water you use in basins and sinks. A running tap typically uses 12 to 15 litres of water per minute or more. The 4-star WELS rated spouts, mixers and flow regulating devices only use 6 to 7.5 litres of water per minute.
How much money can I save?
Based on current water consumption charges, the average household can save up to $50 per year simply by replacing the shower with a water efficient one.  This estimate is based on an average of two people per household.  If you have more than two people in your household, the water savings will probably be greater.
For the average household with an electric hot water system, installing water efficient products on all showers, basins and sinks can result in savings of about $100 per year.
How much energy can I save?
Using less hot water means lower energy costs as well. Savings will vary depending on the number of people in your household, the time of year and the type of hot water system you have. For the average household with an electric hot water system, replacing the shower alone will result in a 40 per cent saving on water heating costs each year.
What does 'WELS rated' mean?
WELS is the Australian Government’s Water Efficiency Labelling and Standards Scheme. The WELS Scheme rates a range of products depending on their water efficiency, to help Australian households save water and money.
Products such as showers, tapware, flow controllers, toilets, urinals, clothes washers and dishwashers are independently tested and given a star rating depending on their water usage. The more stars a product receives, the greater its water efficiency. For more information about the WELS ratings of specific products, visit the WELS website located at www.waterrating.com.au.
Last Updated: 15 June 2017