Frequently Asked Questions
Can I get a refund when I install a dual flush toilet?
All Council and State/Federal government rebates on Dual Flush Toilets have ceased. Council had offered a rebate for Dual Flush Toilets in 2012, and over 2500 toilets in 1623 homes were replaced in the shire.
The rebate offer may be repeated in the future, all rebates are promoted on Council's website and in the Tweed Link.
How much water can I save?
An old, unrated shower can use 15 to 20 litres of water per minute or even more. The 3-star WELS rated shower eligible for the rebate only uses 7.5 to 9 litres of water per minute. This means that you can reduce your shower water use by 50 to 60 per cent. For the average household, just replacing the shower will mean a saving of around 15,000 litres of water each year.
4-star WELS rated spouts, mixers, aerators and flow controllers can halve the amount of water you use in basins and sinks. A running tap typically uses 12 to 15 litres of water per minute or more. The 4-star WELS rated spouts, mixers and flow regulating devices only use 6 to 7.5 litres of water per minute.
How much money can I save?
Based on current water consumption charges, the average household can save up to $50 per year simply by replacing the shower with a water efficient one. This estimate is based on an average of two people per household. If you have more than two people in your household, the water savings will probably be greater.
For the average household with an electric hot water system, installing water efficient products on all showers, basins and sinks can result in savings of about $100 per year.
How much energy can I save?
Using less hot water means lower energy costs as well. Savings will vary depending on the number of people in your household, the time of year and the type of hot water system you have. For the average household with an electric hot water system, replacing the shower alone will result in a 40 per cent saving on water heating costs each year.
What does 'WELS rated' mean?
WELS is the Australian Government’s Water Efficiency Labelling and Standards Scheme. The WELS Scheme rates a range of products depending on their water efficiency, to help Australian households save water and money.
Products such as showers, tapware, flow controllers, toilets, urinals, clothes washers and dishwashers are independently tested and given a star rating depending on their water usage. The more stars a product receives, the greater its water efficiency. For more information about the WELS ratings of specific products, visit the WELS website located at www.waterrating.com.au