Multi-Bin System - Do the Right Bin
Tweed Shire Council uses a Multi-bin System to collect residential and commercial waste and recyclables and offers an optional user-pays green organics service (available to the current urban service area).
The system includes a separate bin for garbage (red lid), recycling (yellow lid) and garden waste (green lid), which are all colour coded to Australian Standards for each type of waste.
Having separate bins not only makes it easier to separate our waste but also increases the amount of material recovered for recycling or mulching and decreases what we send to landfill. The majority of most people's waste can be recycled and since introducing the multi-bin system in 2009 the contamination rate has dropped from 12 per cent to 3 per cent (current).
- Red Bin - Waste: 140 L red lid bin for the collection of garbage (80 L and 240 L bins are also available - different charges apply), and a
- Yellow Bin - Recyclables: 240 L yellow lid bin to collect all household recyclables (360 L now also available - different charges apply)
- Green Bin - Garden Waste (OPTIONAL - User Pays): 240 L green lid bin for garden prunings. Available for residents and commercial properties within the current urban service area. The cost of the green waste service for the 2012/3 financial year is $54 for the full year pro rata. Please note, this is not a composting service so food waste cannot go into this bin. The garden waste from this bin is mulched at the Stotts Creek Resource Recovery Centre and the mulch is made available for sale to the community.
Commercial Properties
Commercial organisations can elect to have their waste removed either by one of the many private waste collectors or Council. If you wish to use Council to collect your commercial waste, phone (02) 6670 2400 or 1300 292 872.
For assistance in reducing your waste and increasing recycling - join the business Waste Warrior Program.
Residential Properties
Residential properties have a set of bins (recycling and garbage) provided through Council. All properties were originally supplied with the standard set of bins - 140 L red lid garbage bin and 240 L yellow lid recycling bin, however variations on bin sizes are available and different charges apply. For further information contact Council on (02) 6670 2400 or 1300 292 872.
Do the right thing with your bin
- Your bin needs to be put out before 6 am on your collection day or the night before, as collection times may vary.
- Keep your bins at least 50cm apart (preferably one metre apart where possible) and free from obstacles such as cars and trees.
- Place your bin out for collection with the wheels facing away from the kerb.
- Ensure the lid of your bin can close so that waste is not spread around the street when emptied. Overfull or contaminated bins will not be collected and will be tagged and left un-serviced.
- Maximum bin weight is 60kg. The collection vehicle can service a bin of up to approximately 60kg. If the bin is difficult to wheel to the kerb due to weight, it may be too heavy and at risk of not being collected. Remove some items and place the lighter bin at the kerb ready for collection.
To find out what can and cannot go into each bin and to learn how to get the mose out of recycling, download the Multi-bin System Brochure for your household, it's full of pictures and contains all you need to know to recycle properly in the Tweed.. For recycling services for your apartment or unit block (multi-unit dwelllings) contact Tweed Shire Council’s Waste Management Unit on (02) 6670 2694 or email waste@tweed.nsw.gov.au.
These bins are collected by different trucks - one to collect rubbish (red lid bins), one to collect recyclables (yellow lid bins) and one to collect garden waste (green lid bins). To find out when your next collection day is or to download your street's yearly collection calendar see Waste Collection Days.
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Garbage Collection Truck
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140L Red
Garbage Bin
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Recycling Collection Truck
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240L Recycling
Bin
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Green Waste Collection
Truck
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240L Green Organics
Service
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Business Waste Warriors
Do you recycle compost or re-use at home and then simply throw everything into the garbage at work because that's the only option available? Well, it's time to find out that it's not the only option available and Tweed businesses can put processes in place to divert waste from landfill, and help save money on waste disposal services. Tweed Shire Council together with North East Waste, run the Waste Warriors Business Waste Reduction Program. The program engages with businesses to help them learn about and improve their waste management practices, whilst attracting recognition for their efforts. Participating business will be eligible for promotion on the Waste Warriors website, Facebook page and through newspaper promotion.
To find out how your business can be involved and download a free toolkit or sign up to become a Waste Warrior, please visit Waste Warriors Website.
Frequently Asked Questions
Where does my recycling or waste go?
Each bin is collected by a different truck, with all garbage and green waste going to Stotts Creek Resource Recovery Centre where contents from the red lid bin end up in landfill and garden waste from the green lid bin are mulched and made available for sale to the community. All recyclables from the yellow lid bin go to the Materials Recovery Management Centre in Chinderah, which sorts each type of recyclable into glass, paper and cardboard, steel cans, aluminium cans and plastic bottles / containers, bales them and sends them away to be processed into new items.
Please watch the How Your Recycling is Sorted Video (54.37mb).
How do I order new bins?
As bins are placed on the property owner's rates, all requests must come from the property owner or the managing Real estate agent. Red lid garbage bins are available in 80 L, 140 L and 240 L; Yellow lid recycling bins are available in 240 L or 360 L; and the optional green organics bin (if available in your area) is available in 240 L. New bins and additional bins can be ordered, however please be aware that your yellow lid recycling bin volume must be equal to or greater than your red lid garbage bin volume for any property. Phone Council on (02) 6670 2400 or 1300 292 872.
I have a yellow tag on my bin
Bins are tagged if they are too heavy, contain contaminants (eg. Plastic bags in the yellow lid recycling bin), are too damaged to lift or in the wrong position. Phone Council on (02) 6670 2400 or 1300 292 872. Please be aware that the situation will need to be rectified before the bin can be serviced.
What happens with servicing on Public Holidays?
Collection of bins happens all year round, regardless of public holidays. Only repairs and replacements are not done on public holidays. In this case, Council will advise the next available date of your repair or replacement.
What if my bin is missed?
Contact Council on (02) 6670 2400 or 1300 292 872.
Where do I place my bin out for servicing?
On the nature strip directly in front of your property boundary, unless your property is part of a designated collection point due to access difficulties.
My bin has been damaged or stolen
Part of your bin service charges includes any repairs or replacements to your bin. If your bin is damaged or stolen, phone Council on (02) 6670 2400 or 1300 292 872.
What can I put into each bin?
Please see the following brochures:
 Multi-Bin System Brochure (727kb)
What goes in the Red Bin? (735kb)
What goes in the Yellow Bin? (676kb)
What goes in the Green Bin? (826kb)
What is my service day?
To find out when your next collection day is or to download your street's yearly collection calendar see Waste Collection Days. Alternatively, access Council's Smart Phone Services and click on 'waste collection and tips' for a quick reference to your next collection day and garbage depot information.
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