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Mayoral Flood Appeal – Audio
Credit: Thank you Big Country Radio for your support in producing the ad


The current balance of the Mayor Appeal Fund is:

8am 26 June: $323,924

A huge thank you to our supportive and generous donors from near and far - with donations from businesses, individuals and a range of community fundraisers.

100% of the funds received to the Tweed Mayoral Flood Appeal will be distributed to eligible residents and businesses. There are no administration fees associated with the appeal.
Donations are tax deductible and contributors are encouraged to retain a record of their transaction for tax purposes. Please note, Council's staff are unable to take cash donations over the counter.

Monetary Donations can be made to the appeal at bank branches or electronically via:

Account Name: Tweed Shire Council - Mayor Appeal Fund
BSB: 062-580 Account Number: 10370281


The purpose of the Mayoral Flood Appeal 2017 is to support Tweed Shire individuals, households and businesses that have been impacted by the March 2017 flood event. Priority will be given to people and businesses who have limited access or options to insurance claims, funding or grants and due to this are more likely to slip through the gaps.

Funding Rounds

Round 1 Closed: was open Thursday 4 May – 4.30pm Friday 19 May. Funds were distributed week of 29 May.
Round 2: Open Monday 19 June – 4.30pm Friday 7 July. Funds will be distributed week of 17 July.


  • Applicants must be a resident or business owner located in the Tweed Shire Local Government Area and proof of identity and residential address will be required.
  • Each application will be dealt with on its merits.
  • The committee will determine the most appropriate distribution of funds.
  • Applicant needs to reasonably demonstrate financial hardship due to the flood event of late March 2017.
  • Applicants need to demonstrate they have exhausted other sources of finance, such as grant funding opportunities or insurance.
  • Appeal Funds will be distributed by Direct Deposit (EFT) into the nominated bank account only.
  • In addition to the appeal funds, Robina Town Centre have kindly donated $10,000 of gift vouchers which will also be distributed at the discretion of the Committee.

How to apply

Round 1 applications are now closed.

The 2nd round of applications opened Monday 19 June.

DOWNLOAD FORM - Registration for Assistance - Mayoral Flood Appeal (225kB PDF) or

APPLY ONLINE - Registration for Assistance - Mayoral Appeal Fund

If you are printing out a hard copy form, please hand deliver, or scan and email or mail the completed application form to:

In person: Council offices at Tweed Heads and Murwillumbah or the Flood Recovery Centre at the Murwillumbah Community Centre, Nullum Street. Council will keep the original application and provide you with a hard copy for your records


Post:Tweed Mayoral Flood Appeal, PO Box 816 Murwillumbah NSW 2484

For more information or assistance with your form please contact Carole Goodwin, Mayor’s Secretary on (02) 6670 2402 or contact the Customer Service Team on (02) 6670 2400.

Independent Distribution Committee

Council has appointed an independent Committee, chaired by Mr Brian Wilkinson (Independent Member of Council's Audit Committee), to review applications for assistance.

Three other independent representatives of the community/human services, business and food producers sectors will join the committee.

The Mayor of Tweed will participate only as an observer of the process.

Council’s Internal Auditor and Director of Corporate Services will provide governance and administrative support to the committee.

Mayoral Flood Appeal - Launched 3 April

With thousands of Tweed residents facing an uncertain future after the worst floods in the region’s recorded history, Council has established a Mayor Appeal Fund to draw together support from across the region and around the country.
The tax deductible appeal provides an opportunity for members of the public and the business community to contribute financially to support local families and recovery initiatives. The appeal was launched by Tweed Mayor, Councillor Katie Milne on Monday 3 April 2017 during the visit to Murwillumbah by Prime Minister Malcolm Turnbull and NSW Premier Gladys Berejiklian.

Mayor Katie Milne said the community is in shock after the loss of a number of lives in the Northern Rivers. “Our deepest condolences as a Council and a community go out to the family and friends of those lost in this terrible tragedy,” she said. “It’s just unbelievable to see the effects of the floods on virtually our whole community and people are still out there in isolated areas with roads and bridges washed away. “Raging waters reached way over head height in many areas. There are huge piles of damaged goods lining the streets and exhausted people cleaning out homes and businesses thick with mud.

“There has been a fantastic community spirit shown with volunteers putting on BBQs, supplying water and hosing down streets. Knowing they’re not alone has made a huge difference to those affected. “The Tweed is a wonderful and diverse community but it’s not an affluent one, and given the scale of the devastation we desperately need help to get back on our feet. “The support and bravery of this community has been extraordinary. It would make all the difference if the wider community got behind our recovery efforts with financial support to help Tweed residents who’ve suffered through this epic disaster.”

Last Updated: 26 June 2017