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Email Link   On Call Household Clean Up

New Pre Booking Service - 1 July

Phone (02) 6670 2400 or book online for pick up starting 3 July.

Households with a domestic wheelie bin collection service qualify for two (2) annual collections of larger items, which do not fit into the red lid landfill bin. The new On-Call Household Clean up (pre- booking) service is the first step in providing more control over items going to landfill and towards increased recycling.

This on-call service replaces the scheduled biannual household clean up collection. This service is not provided for vacant allotment clearing, commercial (eg caravan parks and mobile homes), trade waste, or general farm clean-ups.

If a collection period for an area is booked out, another period for that location will be available in 2-4 weeks.

Terms and Conditions


Prior to Booking your On-Call Household Clean Up Collection

  • Make use of Additional Recycling Options
  • Donate items to friends, family or a local charity
  • Refer to our list at the bottom of the page of shops/services to contact for possible pick up of large sellable items/furniture in good condition
  • Hold a garage sale during the year or wait for our Tweed wide Second Hand Saturday Event held around September each year
  • Sell items online and make some extra money eg Gumtree, eBay or through local Facebook buy, swap and sell pages. It is surprising how fast an item can be sold and how much pocket money you can make!
  • Place garden organics in the green lid bin (provided to urban households)

Plan Ahead

There could be periods of high demand, such as the end of the financial year. If a collection period for an area is booked out, another period for that location will be available in 2-4 weeks.

Ensure

  • Items for pick up should not be materials that could have been resold, recycled, reused, or donated
  • Loose materials are placed in bags, boxes or bundled (tied)
  • Items do not obstruct the footpath or road and can be accessed easily
  • All items must be able to be lifted by two people
  • Safe to handle with no spikes, tacks or nails
  • Less than 1.8m in length
  • Only put your collection items out one day before your scheduled collection

  • Household furniture
  • Small appliances
  • Garden tools and equipment
  • Rugs and carpet scraps
  • Baby items and kids toys
  • Hot water heaters
  • Old bicycles
  • Mattresses
  • Oversized packaging
  • General junk / bulky household items that cannot be reused
  • Glass
  • Asbestos
  • Gas bottles
  • Paint and liquids
  • Oil and oil heaters
  • Car parts and tyres
  • Household renovations
  • Farm clean-Up
  • Food and garden waste
  • All fencing material
  • Builder's rubble, earth and stone
  • General waste

Op Shops and Services

Contacts for possible pick up of large sellable items/furniture.

All items must be in immediately sellable condition, not stained and not in need of repair.

Tweed Heads

Op Shops
Lifeline - Lifeline Shop on 07 5524 6486 (no baby items)
Salvos - 13 72 58 (press 2 for collection)
ADRA (Seventh Day Adventist) Op Shop - 07 5523 2442
Re-Psychlers – 07 5536 2537 (working white goods)

Metal
Scrap Metal Dealers (pick up non-working white goods, other scrap metal)
Adrian’s Metal Recyclers – 07 5564 6866

Murwillumbah

Op Shops
Salvos - 13 72 58 (press 2 for collection)
Tweed Palliative Support – 6672 8459

Metal
Scrap Metal Dealers (pick up non-working white goods, other scrap metal)
A&N Morris – 0407 154 566

Frequently Asked Questions

I live in a Caravan Park or Mobile Home Village, do we get the Household Cleanup Collection?

No. Caravan parks and mobile home villages are not residentially-rated (they are commercially rated) and therefore do not pay the charge that covers the Household Cleanup Collection.  

Some businesses / caravan parks or mobile home villages may wish to organise a private collection directly with Solo Resource Recovery.

When should I get my waste out for the last ‘service as usual’ household clean up collection?
Refer to the collection schedule when it is advertised to determine your collection week.  Your waste needs to be out no earlier or later than the weekend prior to this week commencing.  The collection truck can come through anytime from that Monday morning.
Last Updated: 10 October 2017