Frequently Asked Questions
Will my application be considered if I only submit a resume?
No - in order to successfully submit your online job application, you must address all the selection criteria.
You will not be able to finalise your online submission until all required fields are filled out.
I submitted my application online, but an error message came up on the screen. What should I do?
If any errors appear whilst applying online, or after submitting an application online, please phone Human Resources on 02 6670 2495 to confirm the status of your application.
Will a late application be accepted?
Late applications will only be considered in extenuating circumstances. It is your responsibility to ensure that your application is lodged before the designated close of the position.
Can I drop my application into any Council office/depot?
No. Council does not accept hard copy posted, faxed, hand-delivered or emailed applications.
I have already applied online. Do I need to post/fax my application through also?
No. Council only requires one (1) version of your application, which must be submitted via the online job application
How long will my application and personal details be kept on file?
Record-keeping and document destruction regulations from the State Authority of NSW require that Council keep all applications for the following timeframes:
|Applications that were NOT shortlisted for interviewing||One year|
|Applications that were shortlisted for interviewing||Two years|
In addition, applicant contact details are kept on file for a period of two years.
All applications are held and handled in accordance with confidentiality and privacy legislation.
Please note, although applications are kept on file for these timeframes, if you have previously submitted an application and are interested in another advertised position you will still need to submit a new application and address the relevant selection criteria.
I applied online and have not received feedback. What is the status?
The shortlisting process typically takes up to 2 weeks after the closing date to conclude. You should receive an email. However, if you are unsure whether your online application was successfully submitted, then please call Human Resources on (02) 6670 2495.
Will my application be treated confidentially?
Yes. Your application is treated with the utmost respect and confidentiality. Throughout the recruitment process, the only individuals to view your application are members of our Human Resources team, the hiring manager and members of the selection panel.